At Classiq Technologies, we’re shaping the future of quantum computing. Our platform empowers developers, researchers, and enterprises to design, optimise, and execute complex quantum circuits at scale - turning quantum potential into real-world impact.
We’re looking for a seasoned, proactive Customer Success Manager who is passionate about technology, eager to engage with global customers, and excited to help organisations succeed in their quantum journey.
About the Role
As a Customer Success Manager at Classiq, you will play a key role in ensuring our customers achieve measurable success with Classiq’s quantum software platform. You’ll be the customer’s trusted advisor - guiding them from onboarding to expansion - and helping them extract maximum value from Classiq’s solutions.
This is a highly cross-functional role where you’ll collaborate closely with product, engineering, and sales teams, combining technical understanding with strong relationship management skills.
What you'll do:
- Build and maintain long-term customer relationships, driving engagement, satisfaction, renewals, and growth.
- Lead onboarding and training sessions, ensuring customers gain a deep understanding of the Classiq platform.
- Translate customer objectives into actionable success plans that deliver measurable outcomes.
- Collaborate with technical teams to solve customer challenges and share best practices.
- Identify opportunities for account growth and expansion.
- Serve as the customer’s voice internally, providing feedback that influences our product roadmap.
Who you are:
- 2+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in software, cloud, or advanced technology.
- Strong technical approach and ability to learn complex software tools quickly.
- A proactive, curious, and collaborative mindset - passionate about innovation and customer success.
- Skilled at conflict resolution, expectation management, and consultative engagement.
- Willingness to travel up to 10% of the time.
- Native Hebrew speaker
- Full proficiency in English (CEFR C2 level) and exceptional communication and presentation skills.
Bonus Points:
- Technical Bachelor’s degree in Maths / Computer Science / Engineering / Physics or STEM equivalent from a recognized academic institution.
- Fluency in an additional major European language (e.g., French, German, Spanish, Italian, etc.)
- Knowledge or experience with quantum computing or adjacent fields
- Experience as a programmer
